Thank you for visiting and shopping at comebackdude.com.  

DOMESTIC SHIPPING POLICY

All orders are processed within 1-2 business days unless we are experiencing a high volume of orders or shipments. If there is a significant delay in shipment of your order, our team will contact you via email or telephone.

We offer USPS or UPS for your delivery carrier which can be chosen at your checkout.  Shipping Rates are calculated according to the weight of your items and your address.  Please be advised some of our items are only eligible for ground shipping due to content of the product and this will be automatically chosen per our system. 

You will be notified with your shipment information including tracking number if your contact information is provided.

If you have any issues with receiving your package that has been shipped, please contact the local facility of assigned delivery carrier.

For any further question, please email us at shop@comebackdude.com

 

If it shows your package is delivered to the correct shipping address but cannot find it, please find below suggestions.

1. Check with your family members or roommates if they have picked it up for you
2. Check with neighbors if there has been any mis-delivered packages to their house
3. Contact the local office of the delivery carrier to open an investigation - Packages are sometimes found within their facility although it is marked as delivered. It sometimes shows delivered ahead of time while it is still being delivered, too
4. If the local office of your delivery carrier answers you that they didn't locate the package, open a claim and follow their instructions.
5. Contact back to us if there is anything we can help you with

*** PLEASE CHECK THE EXPECTED DELIVERY DATE FOR YOUR PACKAGE ONCE TRACKING NUMBER IS EMAILED TO YOU AND ENSURE TO DILIGENTLY KEEP EYE ON YOUR PACKAGE AS THERE HAS BEEN INCREASE OF PACKAGE THEFTS.   IF YOU FEEL LIKE THE PACKAGE WILL NOT FIT IN YOUR MAILBOX AND YOU DON'T FEEL SECURE TO HAVE YOUR PACKAGE LEFT IN FRONT OF YOUR DOOR, PLEASE MAKE A NOTE TO YOUR DELIVERY PERSON " NOT TO LEAVE PACKAGE UNSECURED"

Unfortunately, comebackdude is not liable for stolen packages that is delivered to your shipping address.   But please feel free to contact us if there is anything we can help in order to resolve the trouble you encountered

 

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